This problem is caused by a change in the default shared folder caching behavior that was introduced in Outlook 2010 and persists in later versions of Outlook. This Inbox folder is being cached in Outlook 2010 because the status bar displays Connected when this folder is selected in the navigation pane. This is a change from Microsoft Office Outlook 2007, in which only shared non-mail folder items are cached by default.įor example, the following figure shows the shared Inbox folder of Marcelo Santos.
Applies to: Outlook 2019, Outlook 2016, Outlook 2013, Microsoft Outlook 2010, Outlook for Office 365īy default, if a Microsoft Outlook 2010 or later versions profile is configured in Cached mode and you add another user's mailbox or shared folder to your profile, all items in all the folders to which you have access in the shared mailbox are downloaded to your local cache.
Shared mail folders are downloaded in Cached mode by default in Outlook 2010 and later versions
